BUY 1 GET 1 FREE! Liquid Morning Hair Vitamin + Free Shipping

We pride ourselves on premium quality. Every item is made from carefully selected materials and undergoes a strict quality check before it leaves our fulfilment centre. If you receive a faulty or damaged product, we offer a free replacement or a full refund within 30 days of delivery — your choice.

What’s covered

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  Manufacturing defects and faults on arrival.
  
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  Items damaged in transit.
  

What’s not covered

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  Normal wear and tear from regular use.
  
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  Damage caused by misuse or accidental damage after delivery.
  

How to make a claim

1. 
   Contact our support team with your order number and photos of the issue.
   
2. 
   We respond within 24–48 hours and will either arrange a replacement or process a refund.
   
3. 
   If a return is needed, we provide clear return instructions and cover postage for faulty items.
   

Extra reassurance

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  We only partner with trusted suppliers and run random batch tests to ensure consistent standards.
  
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  All payments are secure and customer data is protected.
  
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  Your satisfaction matters — if you’re not happy, we fix it fast.

1. How long does delivery take?

We deliver across the UK within 7–8 working days. Every order is carefully processed and shipped with tracking for your peace of mind.

2. Is the product good quality?

Absolutely. Each item is made with premium materials and goes through a strict quality check before shipping to ensure durability and satisfaction.

3. Do you offer a money-back guarantee?

Yes. We provide a 30-day money-back guarantee. If the product doesn’t meet your expectations, simply return it for a full refund – hassle-free.

4. Can I track my order?

Of course. Once your order has been dispatched, you will receive a tracking code by email so you can monitor the delivery in real time.

5. Is payment secure on your website?

Yes. We use SSL encryption and work with trusted payment providers (Visa, Mastercard, PayPal). Your personal data is fully protected.

6. Do you ship outside the UK?

Currently, we only ship within the United Kingdom to guarantee faster and more reliable delivery times.

7. What if my product arrives damaged?

In the unlikely event this happens, contact us right away. We will send a free replacement or issue a full refund immediately.

8. Do you offer customer support?

Yes, our support team is available 7 days a week via email or live chat. We reply quickly and are here to help you with any questions.

Processing Time

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  All orders are processed within 24–48 hours after payment is confirmed.
  
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  Each product passes through a strict quality check before dispatch.
  

Shipping Time (UK Orders)

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  Standard delivery: 7–8 working days.
  
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  All shipments include a tracking number so you can follow your order at any time.
  

Shipping Method

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  We work with reliable courier services to ensure fast and secure delivery.
  
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  Parcels are carefully packed to prevent damage during transit.
  

Order Tracking

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  Once your order has been dispatched, you will receive an email with tracking details.
  
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  Tracking updates may take 24–48 hours to appear after dispatch.
  

Lost or Damaged Packages

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  In the rare case of a lost or damaged package, we will send a free replacement or issue a full refund.
  
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  Simply contact our support team for quick assistance.
  

Important Notice

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  Shipping times may vary slightly during peak seasons or holidays, but we always strive to deliver as quickly as possible.